Activation

Step 1: Add mobile plan to your device settings
AppleGo to ‘Settings’ Choose ‘Mobile’ or ‘Mobile Data’ Choose ‘Add Mobile Plan’ or ‘Add Data Plan’ |
Go to ‘Settings’ Choose ‘Network & Internet’ |
SamsungGo to ‘Settings’ Choose ‘Connections’ |
This will launch a QR code reader. | This will launch a QR code reader. | This will launch a QR code reader. |
Move to step 2. | Move to step 2. | Move to step 2. |
Step 2: Scan QR code
Before scanning, make sure the QR code you have is for the plan you want to use with your device. The QR code needs to be displayed on another device or as a printed copy so that you’re able to scan it.
If you are having trouble scanning your QR code, follow the below steps to enter your eSIM details manually. These details will be provided to you on screen after your purchase and via the link in your order confirmation email.
In the QR code scanner, press the link to ‘Enter Details Manually’. | In the QR code scanner, press the link ‘Need help?’ and then ‘Enter it manually’ |
Repeat as above but instead select |
Enter the details as requested. | Enter activation code in the following format: | Enter activation code in the following format: |
LPA:1$SM-DP+ Address$Activation Code | LPA:1$SM-DP+ Address$Activation Code | LPA:1$SM-DP+ Address$Activation Code |
Step 3: Turn on data roaming for your eSIM in the network settings and then wait 1 minute for the network to connect!
Once your eSIM plan has been added, you’ll be able to set up your preferred SIM settings. If you’ve swapped your physical SIM to eSIM and you only have 1 plan, your eSIM will automatically be selected as the primary plan. If you’ve swapped your physical SIM and you have 2 plans, you will be able to select which plan is the primary.